The president of Crunchyroll, Rahul Purini, announced that the company is working to compensate customers who will lose their digital libraries in the upcoming Funimation / Crunchyroll merger on April 2nd.
“[We] are working really hard directly with each [customer] to ensure that they have an appropriate value for what they got in the digital copy initially,” Purini tells Verge editor-in-chief Nilay Patel during this week’s Decoder podcast. “As people reach out to us through customer service, we are responding and handling each of those requests as they prefer.”
When asked what “appropriate value” meant, Purini said, “So it could be that they get access to a digital copy on any of the existing other services where they might be able to…
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